ACE  Mystery Shopping's

EXPERTISE is making

YOUR business more successful and profitable!



• Would you like to increase your sales by 50%?

• Would you like your employees to sell to their fullest potential?

• Would you like them to build lasting customer “relationships” gaining customer loyalty, repeat business, and word of mouth advertisement?

• Would you like each customer to be treated with the best service that you expect to receive?

• Would you like to know if employees are selling products or services out the back door for personal profit?

If you answered YES to any of these questions, or have similar goals,  

ACE’s dynamic Mystery Shopping program is for you!





10 Questions you should ASK before hiring a mystery shopping company.....



1. Do you offer client satisfaction guaranteed? -Yes!
2. Do you have a non-binding contract for services? -Yes!
3. Do you rotate shoppers for future shops? -Yes!
   
4. Do you offer emailed pdf's of surveys/reports? -Yes!
5. Do you offer a free sample evaluation at my place of business? -Yes!
   
6. Is there an IT staff available to build special reports when needed? -Yes!
7. Do you offer individual logins for each member of my management? -Yes!
8. Is all data stored online, accessible 24/7 from any web browser? - Yes!
9. Do you customize surveys and reports without additional charge? -Yes!
10. How long have you been in business? –Passionately Since 2001!



ACE's UNIQUE program is designed especially for YOU,

matching the uniqueness of your business!



How does mystery shopping work? 

We send our trained mystery shoppers into your establishment as if they were an actual customer. They interact with your employees, as a regular customer would, without their identity being known; only our shoppers evaluate the customer service, sales process, product knowledge, product loss, location cleanliness, franchise compliance, etc. during their visit. Your employees don't know which customer is the shopper or when they will be arriving for their visit, keeping employees performing their best with all customers in anticipation that each customer could be the mystery shopper.

The information gathered during our shopper’s interaction with your employees is compiled into a comprehensive report, helping you identify areas in need of additional training and to reward top performers.