
ACE Mystery Shopping's
EXPERTISE is making
YOUR business more successful and profitable!
If you answered YES to any of these questions, or have similar goals,
ACE’s dynamic Mystery Shopping program is for you!
10 Questions you should ASK before hiring a mystery shopping company.....
ACE's UNIQUE program is designed especially for YOU,
matching the uniqueness of your business!

How does mystery shopping work?
We send our trained mystery shoppers into your establishment as if they were an actual customer. They interact with your employees, as a regular customer would, without their identity being known; only our shoppers evaluate the customer service, sales process, product knowledge, product loss, location cleanliness, franchise compliance, etc. during their visit. Your employees don't know which customer is the shopper or when they will be arriving for their visit, keeping employees performing their best with all customers in anticipation that each customer could be the mystery shopper.
The information gathered during our shopper’s interaction with your employees is compiled into a comprehensive report, helping you identify areas in need of additional training and to reward top performers.