Shopper Resources
New Shoppers
Before Applying, read our Frequently Asked Questions Below:
Shopper FAQ:
Q: How will I get paid?
A: We pay every month on the 15th for shops completed the prior month. (example:
If you do a shop on March 17th, you will be paid on April 15th) We pay by check.
Q: I don't want to apply if you don't have work in my area. How can I find
out if you have work in my area.
A: You should apply no matter where you live. We have assignments available
nationwide, including Canada and Puerto Rico.
Q: How do I know if I know my application has been approved?
A: Once you are approved and in the system, you will be put on rotation for
shops that may be available in your area. If no shops are displayed for your
area, they are no longer available.
Q: How do I receive notifications of assignments?
A: We email shoppers with instructions to login to our system when there is
something available in their area.
Q: If I am accepted, will I become an employee of ACE Mystery Shopping?
A: No. All of our shoppers are independent contractors, who are responsible for
their own tax records. We do provide a 1099 to shoppers if their earnings exceed
$600.00 per calendar year.
Q: What happens if I sign up for an assignment and cannot complete it?
A: If a shopper does not complete an assignment they have signed up to do, we
will not be able to use them for future shops.
Q: What do your editors and schedulers look for in a good shopper?
A: Our schedulers look for timely reporting and a spotless record. (i.e.
shoppers who cancel shops repeatedly are either removed from our system or not
given the opportunity for as many assignments). Our editors look for quality
report content, including extensive narrative and observations and excellent
grammar.
Q: Is there any way to become a "preferred" shopper?
A: Yes! Shoppers who are reliable, responsive to our editors and excellent at
writing reports will be given first choice on some of our elite assignments.
Q: Would there ever be a reason I would not get paid for an assignment?
A: Yes! But only if you don't follow directions!
1) If reports are not submitted within the normal time frame in the instructions
of each individual shop AND you do not make contact with us.
2) If you do not respond to questions the editors may ask, via email.
3) If you do not complete the assignment according to the specific guidelines.
4) If a report is falsified in any way..
5) If an invoice or receipt was not turned in per the instructions of the shop.
6) Not having your current or complete contact information on your shopper
profile (i.e. Address, telephone number)
7) Shopping the wrong location.
Other Interesting Resources for Shoppers
Survey Savvy
This is one of the best sites around for completing surveys. Free to sign up and you can make money from referring friends!
Mystery Shopping Certification by the MSPA! Our company supports the certification of shoppers, through the Mystery Shopping Providers Association. Certified shoppers are always notified first of mystery shopping assignments. Check out the MSPA Certification .
