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Services
Basic Customer Service Evaluations - Are your employees pleasant and
professional?
Telephone Evaluations! Our new U.S. patented PACER Technology allows us to complete audio recorded telephone shops! No more audio tapes to sort though, our online system will store the telephone shops, along with you report.
Employee Integrity Evaluations - Are your employees following your policies
and procedures? Are your employees handling money properly? Are they
checking customer identification when receiving a check? Are they checking for identification when required by law?
Discrimination Evaluations - Are your employees discriminating customers
based on race, gender or ethnic group?
Sales Techniques Evaluations - Does your sales staff attempt to close the sale effectively?
Product Knowledge Evaluations - What areas do your
employees need further training in?
Overall Store Evaluations - We can put all of the
above evaluations into one evaluation.
Competitor Shopping - Wouldn't you like to have the
inside scoop on how your competitor's are conducting
their business? You wouldn't ever have to place an add
to fill a sales position ever again. You would know exactly
what employees you WANT! .
Employee Award Programs - Our employee award program gives your employees the incentive to perform well. We also have worked with fortune 500 companies to test their marketing
strategies with product placement, employee recommendations of their product and rewarded employees for recommending those products.
Exit Interviews - Former employees are less reluctant to confide in us than a former supervisor about their reasons for leaving or problems that existed in the workplace.
Focus Group Recruiting - We can find participants for your focus groups with whatever demographics you desire. Market research can be very expensive! We understand that small businesses need customer input too! No high fees - we're just "People Recruiting People." You supply the facility and research results - we'll provide your participants!
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